TRACEY D. NOLTE
114 Jefflyn Court | Euless, Texas 76040 | C (281) 253-2888 | traceynolte@yahoo.com
> Download a copy of my resume here

SUMMARY
Highly analytical and creative information technology professional with extensive experience in web design, development, and administration, search engine optimization, graphic design, project management, hardware/software support, video capture, edit and production, blogging, online marketing and advertising.  Evaluates existing systems, processes and business methodology to implement changes to increase efficiency and improve quality.  Tracey is versatile and adaptable, a truly driven multi-tasker that acts as a “PROBLEM SOLVER”; delivering top results consistently. 

TECHNICAL SKILLS

• Adobe Dreamweaver CS3
• Adobe Flash CS3
• Adobe Photoshop CS3
• Adobe Illustrator CS3
• SharePoint Designer		 • Google Adwords
• Crystal Reports
• MS SQL
• MS Access
• MS FrontPage
• MS PowerPoint		 • MS Project
• MS Word
• MS Visio
• Business Objects
• MS Excel
• Google Analytics

EXPERIENCE
AT&T, Dallas, Texas
SharePoint & Business Object Development, Graphic Design, Mobile & Facebook Design/Development, 2009-current

  • Web design, development for SharePoint intranet site supporting all of AT&T Global Staffing & HR teams
  • Implemented complete custom SharePoint solution to include structure design and administration taxonomy, branding and help site
  • Custom themes, templates and master pages and other site customizations within SharePoint using SharePoint Designer and Dreamweaver
  • Created, edited and produced online video user training and tutorials using Flash and Javascript
  • Designed custom graphics for use in intranet, internet, facebook, mobile phone application and print media using PhotoShop, Illustrator, Fireworks and other applications
  • Responsible for the organization and conducting talent search, photo session, and creative development of images on AT&T award winning career portal
  • Web reporting using Google Analytics and Business Objects for delivering analytical staffing and performance data
  • Crafted custom facebook pages for the AT&T College pages using FBML and CSS
  • Created complete reporting dashboard and “control panel” via SharePoint to augment HR reporting needs from various systems and data sources
  • Designed and implemented centralized database to both consolidate and validate fragmented data – resulting in an estimated 1.5 FTE savings within first year

NTR GLOBAL, Dallas, Texas
Online Marketing Manager, Graphic Design, Mobile & Facebook Design and Development, 2009

  • Web design, development for international remote support software company
  • Video marketing and training: digial video editing, voiceovers, Adobe Flash and Camtasia
  • Branding, marketing and online banner/microsite and marketing advertising design
  • Designed custom graphics for use in print, internet microsites, facebook, tradeshows and websites
  • Search Engine optimization for public sites and microsites
  • Pay per click Google adword account management (keyword strategy)
  • Google Analytics report analysis and web strategy adjustments
  • Blog development and concept/content development

CENTEX HOMES, Dallas, Texas
Web Administration, Web Design and Development, 2005-2009

  • Web design, development and nationwide support for public website (www.centexhomes.com)
  • Developed and designed custom neighborhood websites using HTML, JavaScript, XML, Flash & CSS. 
  • Deployed and maintained SharePoint Intranet including taxonomy, branding and live/online video user training.
  • Customized themes, templates and master pages as well as performed other site customizations within SharePoint.
  • Managed domain registration, administration and billing for over 2,000 domain names. 
  • Managed video streaming uploads, conversions of videos to Flash, podcasts and all other media on the web.
  • Managed Google Mini including search scopes for consumer search for homes by location, pricing and home type. 
  • SEO/SEM using keyword techniques and Google Adwords, MSN, and Yahoo/overture search advertising across nation. 
  • Managed web cost/billing and interdepartmental web cost distribution to divisions from coast to coast
  • Developed web reporting using Google Analytics to determine cost benefits for advertising, microsites and traffic/lead.

SEIMENS BUSINESS SERVICES, Houston, Texas
Program Management Office, 2004-2005

  • Hired directly from EDS’s client to work for FMC Technology due to exceptional performance and business relationship.
  • Oversaw inventory personnel, processes and implemented online/scanner inventory software/processes.
  • Responsible for implementing IT business processes, inventory management and Siemens contract service-level reporting.

EDS, Houston, Texas
Regional Reporting Manager, Southwest Regional Analytics Manager, 2004-2005

  • Managed Business Analysts at 4 client accounts: FMC, Huntsman, Marathon and Continental Airlines.
  • Created reporting best practices, templates, SLA standards and processes
  • Conducted client performance reviews with Client Executives to examine service level achievements weekly and monthly

Project Manager (Marathon Oil account) 2004

  • Implemented web application consuming all server logs and mainframe data and compared them against weekly/monthly service level agreements to display performance dashboard. 

Access Developer (Continental Airlines account) 2004

  • Designed billing database in Access to measure contractor (SITA) billing to actual hours.
  • The database and processes implemented reduced bill overpayment by $10,000 per month.

Business Analyst (ExxonMobil) 1999-2003

  • Reported contract service level agreements to ExxonMobil executives weekly & monthly.
  • Performed post-mortem on frequent problems to determine root cause and develop process improvements.
  • Implemented process improvement projects for ExxonMobil based on findings.

OTHER EXPERIENCE
TRACEYNOLTE.COM, Dallas, TX, Owner, 1992-current:
Perform web and graphic design/art, photography, PC and technical software support, marketing planning and implementation, search engine optimization, PPC strategy, web and software training, powerpoint presentation development, video creation/editing and music composition. Customers include:

  • McAfee
  • American Heart Association
  • Centex Homes (now Pulte Homes)
  • AT&T

PROFESSIONAL DEVELOPMENT
 
SharePoint Administration
Microsoft SharePoint Designer
Project Management
Web Design/ Development in Adobe CS3
Business Writing
SEO & SEM with Google and Yahoo
Google Analytics, Web Reporting
Flash Development
Junior .NET Programming
SharePoint 2003, 2007 & 2010 (MOSS)
Crystal Reports & MS Access
Dallas SharePoint User Group Member