Tracey

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Posts by Tracey

.Net Love Affair

September 10, 2010 - 12:39 am

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Posted in Development, Technology | No comments

I’m an artist first, so my approach to the hybrid of web design vs. web development tends to be lighter on the development side of the fence. I’ve always loved designing beautiful and innovative sites for people… it’s my passion to take an idea and paint it on any canvas. But I’ve secretly harbored [...]

SharePoint Value Overview

July 29, 2010 - 2:46 pm

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Posted in SharePoint | No comments

Many companies are starting to embrace SharePoint because it offers a way to share documents, lists, links, and other information quickly and easily. Once installed, users can start using it with little help from IT because it has an easy out of the box interface. Most end users can figure out quickly that it’s [...]

Win-Win

July 27, 2010 - 11:49 am

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Posted in Social | Comments Off

Stephen R. Covey really captures the true formula for success in habit 4 called “Win Win”.
Think Win-Win isn’t about being nice, nor is it a quick-fix technique. It is a character-based code for human interaction and collaboration.
Most of us learn to base our self-worth on comparisons and competition. We think about succeeding in terms of [...]

The power of one

July 23, 2010 - 8:32 am

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Posted in Personal | Comments Off

Productivity. Most people strive for it in futility and some master it effortlessly. Why then are companies struggling with understanding why they don’t have it and how to get more of it?
I’d relate it to having the perfect combination of DRIVE, ORGANIZATION and CREATIVITY. You can juggle many things, but without having those 3 as [...]

iPhone 4

June 24, 2010 - 1:17 pm

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Posted in Technology | No comments

I finally got my iPhone 4!
This is by far the best phone I’ve owned… regardless of the ‘Antennagate’ going on about the reduction of signal due to the way you hold your phone. I’ve had little to no problems with that. I find the design much better because I don’t drop it nearly as [...]

10 Steps for Problem Solving (service excellence)

May 4, 2010 - 2:46 pm

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Posted in Reporting, Social | No comments

 

Find out what the problem is.

Listen carefully to the customer’s explanation of the problem.
Ask questions to clarify.
Paraphrase to be sure you understand the problem.

Find out what the customer expects to be done about it.

Listen to what the customer wants you to do about the problem.
If the customer’s expectations can be met, offer assurances that the [...]

Data Cleansing

April 26, 2010 - 10:37 am

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Posted in Reporting | Comments Off

How many times have you made a decision based on the wrong information? Having the right information is key in being successful. That’s why having accurate data is critical to everyday function.
Data cleansing, also known as data scrubbing, is the process of ensuring that a set of data is correct and accurate. During data cleansing, [...]

Photoshop: Layers 101

March 19, 2010 - 5:15 pm

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Posted in Tutorial | No comments

Photoshop layers are literally a way to layer (overlap) images. It is simply one image stacked on top of another.
The benefit of layers is that you can cutaway at a photo and overlay another photo on top to make a new image by combining the images.
Here is a step by step tutorial on [...]

Being a superhero

March 12, 2010 - 4:02 pm

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There are so many movies about super heros: Spiderman, Batman, Superman, Watchmen, Wonder Woman, Smallville, My Super Ex-Girlfriend, Daredevil, Ultraviolet, Fantastic Four, Blood Rayne, Hulk, Ironman and Kick-Ass.
I suspect our love of superhero’s stems from our desire to be more than we think we TRULY ARE… and then projecting that “IDEAL” into a persona to [...]